§1

Service conditions

Service area. BaselineApp is offered in the United States and its territories only. Subscriptions are sold to customers with a United States billing address; a purchase made with a billing address outside the United States will be canceled and refunded. We do not represent that the Service is appropriate or available for use in any other location, and those accessing it from elsewhere do so on their own initiative and are responsible for compliance with their own local law.

The Service is provided on an “as-is” and “as-available” basis. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. You acknowledge that the Service may contain bugs, experience downtime, or display data inaccuracies. Your use of the Service is at your own risk.

§2

Physical activity and medical disclaimer

Baseball training involves physical movement and risks of bodily injury. These risks include muscle strains, joint injuries, ligament tears, and impact injuries from equipment.

No Medical Advice: Baseline provides automated movement analysis and instructional content. The Service does not provide medical, physical therapy, or professional diagnostic advice. No professional-client relationship is established through your use of the application.

Assumption of Risk: All training programs and drills provided within the Service are self-guided and performed without live or real-time supervision by the Company. You assume full responsibility for any injuries or medical conditions resulting from your use of these materials.

Environment and Equipment: You are responsible for ensuring that your training location (such as backyards, cages, or fields) and training equipment (such as bats, balls, and tripods) are safe and free of hazards. Stop training immediately if you feel pain or physical discomfort.

§3

Automated AI analysis limitations

Our AI feedback system uses third-party multimodal AI services to review uploaded videos and generate written coaching feedback. The AI analyzes video content and produces natural-language observations.

The AI does not perform skeletal tracking, biomechanical measurement, biometric identification, or medical diagnosis. AI-generated feedback is a general training input, not professional coaching, physical therapy, or medical advice.

The quality of feedback depends on video resolution, lighting, camera angle, and how the activity is filmed. We may update, replace, or combine AI models over time to improve the Service. Treat AI suggestions as a starting point for discussion with your real coaches, not as authoritative analysis.

§4

Tiered access and account disconnection

Baseline applies a tiered access permission model to manage account data visibility:

Assigned Coaches and Parents: When accounts are mutually linked, assigned team coaches and parents receive read-only access to view the individual athlete’s video uploads and AI metric reports.

Organization Administrators: League or program administrators receive access to aggregate team metrics and administrative compliance data only. They cannot view individual athlete videos unless they are directly assigned to that athlete’s active team roster as a coach.

Account Disconnection: Athletes and parents maintain control over their data permissions. You may sever a connection with a linked coach or organization at any time in the Account Settings. Disconnection immediately and permanently removes that party’s permission to view past, present, or future video data.

Coach Connection Limitations: A digital connection between a coach and an athlete within Baseline enables the coach to view that athlete’s training data. It does not establish a duty of care, a real-time monitoring obligation, or a coaching contract between the coach and athlete. Silence from a coach regarding any athlete content does not constitute endorsement, approval, or assessment of the athlete’s safety, technique, or physical readiness.

§5

Acceptable use policy

To preserve the security, integrity, and safety of our platform and users, you agree not to engage in any prohibited behaviors. You explicitly agree that you will not:

• Upload, store, or transmit any illegal, explicit, unauthorized, or infringing content.
• Impersonate any individual, entity, athlete, parent, or coach, or falsely misrepresent your affiliation with any organization.
• Scrape, crawl, harvest, or extract data, performance metrics, video clips, or platform content from the Service using automated software, scripts, or data-mining tools.
• Share your account credentials (username or password) with third parties or allow unauthorized individuals to access your secure profile.
• Use the Service, its notification features, or account sharing flows to abuse, harass, stalk, threaten, or defame other users, athletes, or coaches.
• Rely on the Service or AI-generated content as a substitute for medical advice, physical therapy, or professional coaching. The Service is not a substitute for qualified human professionals.

§6

Subscriptions and billing

Certain features of the Service are available only through paid subscription plans. Subscription terms are presented at checkout and are subject to the following:

Billing cycles. Subscriptions are billed in advance on a monthly or annual basis as selected at checkout. Subscriptions renew automatically at the end of each billing cycle until canceled.

Trial period. New organization subscriptions include a 30-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will begin and the first billing cycle will be charged.

Cancellation. You may cancel a subscription at any time from your Billing settings. Cancellation takes effect at the end of the current billing cycle. You will retain access to paid features through that date.

Refunds. Subscription fees are non-refundable except where required by law. We may issue refunds at our discretion for service interruptions or billing errors.

Price changes. We may change subscription pricing for future billing cycles. Material price changes will be communicated by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance of the new pricing.

Failed payments. If a payment fails, we may suspend access to paid features until the payment method is updated and the charge is collected. Repeated payment failures may result in cancellation of the subscription.

Unauthorized transactions and billing disputes. If you believe a charge was made without your authorization — including a charge made by a minor using your payment method — contact us at support@digitaldugout.co. We acknowledge disputes within two business days and resolve them, or explain the delay, within ten business days. Where a charge is found to be unauthorized we refund it in full and cancel the associated subscription. This process is separate from cancelling a subscription you chose to buy, which you can do at any time from your billing settings.

Where we sell. Subscriptions are available to customers in the United States and its territories only. A United States billing address is required at checkout. If a purchase is completed with a billing address outside the United States, the subscription is canceled and any amount charged is refunded in full.

Payments are processed by Stripe, Inc. By providing payment information, you agree to Stripe’s terms of service.

§7

Intellectual property rights

The allocation of ownership over platform assets and user material is structured as follows:

Platform Ownership: Cyrence LLC holds and retains all right, title, and interest in and to the Baseline application, including its source code, UI/UX designs, algorithms, features, database architectures, and company-provided training content.

User Content Ownership: Users retain complete ownership of the original text, metrics, and video files they upload directly to the Service.

Limited Platform License: By uploading content to the Service, you grant the Company a non-exclusive, worldwide, royalty-free, limited license to host, store, stream, process, and analyze your uploaded files. This license is granted strictly for the purpose of generating AI feedback and delivering the core application features as described in these Terms and the Privacy Notice. The license terminates when you delete the content or terminate your account, subject to the deletion timelines described in our Privacy Notice.

§8

Account termination

Procedures governing account closure and service cessation include:

Termination by Company: The Company reserves the right to suspend or permanently terminate your account and access to the Service immediately, without prior notice, in the event of a verified or suspected violation of the Acceptable Use Policy, non-payment of subscription fees, or engagement in fraudulent, deceptive, or malicious activity.

Termination by User: You may terminate your account at any time by executing the account deletion procedure within the app’s Account Settings or by contacting us at info@digitaldugout.co. Upon user termination, active videos are removed, and historical profiles are handled in accordance with our Privacy Notice.

§9

Modifications to terms

We may update these Terms from time to time. Material changes will be communicated by email to registered users at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

§10

Limitation of liability

To the maximum extent permitted by law, Cyrence LLC, its brand Digital Dugout, its officers, and its affiliates will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages. This exemption includes personal injury, data loss, property damage, or organizational roster disputes resulting from your use of the Service.

In no event shall the total liability of Cyrence LLC, its brand Digital Dugout, or its affiliates exceed the greater of (a) the amount you paid to us for the Service in the twelve months preceding the claim, or (b) one hundred dollars ($100).

Any claim arising out of or relating to these Terms or the Service must be brought within one year of the event giving rise to the claim, or it is permanently barred.

If any portion of this Section is found unenforceable, the remainder of this Section remains in effect.

§11

Governing law and dispute resolution

These Terms of Service and any disputes arising out of or relating to them will be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles. You recognize that Cyrence LLC is registered in the State of New York, where Digital Dugout operates as a legally filed Assumed Name.

Any dispute, claim, or controversy arising out of your use of the Service will be resolved through binding, individual arbitration rather than in court, except that you or the Company may assert claims in small claims court if the claims qualify. You and the Company agree to waive the right to a trial by jury and waive the right to participate in a class, collective, or representative action.

§12

Contact information

For questions or notices regarding these Terms of Service, please contact Cyrence LLC via email at info@digitaldugout.co.

§1

Data categories collected

We process data provided directly by you during account creation and regular application use:

Account Data: Name, email address, selected role (Athlete, Parent, or Coach), and date of birth. Date of birth is collected to confirm self-attested age for compliance with children’s privacy law.

Athletic Metrics: Manually entered or system-calculated performance variables, including velocity, tracking logs, and progress charts.

Video Content: When you upload video, its contents are processed by third-party AI service providers solely for the purpose of generating written coaching feedback. We do not perform facial recognition, biometric identification, skeletal mapping, or any analysis intended to identify you based on physical characteristics. Videos are stored in private cloud storage and automatically deleted 45 days after upload.

§2

Purpose of data processing

We process your data for the following purposes:

• To deliver personalized training experiences, performance tracking, and progress timelines to you and your authorized linked accounts.
• To generate AI-powered coaching feedback through our integrated AI service providers.
• To improve the Service through analysis of aggregated, de-identified usage patterns (such as feature adoption rates and average performance distributions).
• To communicate with you about your account, the Service, and (where you opt in) product updates.
• To comply with legal obligations.

We do not use your individual video content, your identifiable athletic metrics, or your personal information to train any AI model. We do not use your individual data for marketing, public display, or third-party advertising without your separate, written consent.

§3

Data sharing restrictions and visibility

The Company does not sell, lease, or rent personal data or video files to third-party advertisers or data brokers. Data sharing is confined to the application’s permission model:

Explicit Account Linking: Your uploaded video files and specific AI reports are visible only to accounts that you explicitly accept and link within your control panel (specifically your assigned roster coaches and parent accounts).

Organization Limitations: Organization administrators cannot view individual athlete video files. Their access is limited to high-level, aggregate metrics (such as team user volume or organization averages) unless they are explicitly assigned to your direct roster as a coach.

Service Providers: We share data with service providers who help operate the Service. Categories include cloud hosting and storage providers, AI processing services, email delivery services, and payment processing services. Each provider processes data only as needed to deliver the Service and is bound by confidentiality and data protection terms. We do not authorize these providers to use your data for their own purposes.

Legal Compliance: We may disclose information if required by law, court order, or government request, or to protect rights, property, or safety. Where legally permitted, we will notify you before complying.

Business Transfers: If Cyrence LLC, Digital Dugout, or the Baseline service is acquired, merged, or sold, your information may transfer to the new entity. We will notify you by email at least 30 days before any such transfer becomes effective, and you will have the opportunity to delete your account before the transfer if you choose.

§4

Children’s Online Privacy Protection Act (COPPA)

The Children’s Online Privacy Protection Act (COPPA) requires verifiable parental consent before collecting personal information from children under 13.

Baseline collects a date of birth during registration. An athlete under 13 cannot create an account directly: registration is held, no account is activated, and we email the parent or guardian address provided to request verifiable consent. Until that consent is given, no account exists and no athlete data is collected. If consent is declined, the held registration is deleted.

In limited cases, we may also accept direct written consent from a parent or legal guardian obtained outside the application. We document each such consent and treat data from these accounts under the same protections as all other accounts.

We do not knowingly market the Service to or solicit registrations from children under 13. We do not engage in behavioral tracking or targeted marketing toward minors of any age.

If you believe a child under 13 has registered without verifiable parental consent, contact us at privacy@digitaldugout.co. Upon verification, we will delete the account and all associated data within 30 days unless verifiable consent can be obtained.

Parents of athletes under 13. If you have consented to your child’s use of Baseline, you may at any time (a) review the personal information we have collected from them, (b) ask us to correct it, (c) ask us to delete it, and (d) refuse to permit any further collection or use of it. To do any of these, contact us at privacy@digitaldugout.co from the address you used to give consent, or from an address we can verify against the account. We will respond within 30 days. Because the Service cannot operate without collecting an athlete’s training data, choosing to refuse further collection means the athlete’s account is closed.

§5

Children between 13 and 18

Minor athletes between the ages of 13 and 17 receive enhanced privacy protections under specific regional regulations, including California state frameworks. The Company will not sell, lease, or share for cross-context behavioral advertising the personal data or athletic profiles of users within this age bracket without explicit, affirmative opt-in authorization from the minor, or from a parent or guardian where mandated by local law. Minor users or their guardians may request the deletion of account content or personal records by contacting us directly.

§6

California privacy rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents are entitled to specific data disclosures and statutory rights. These include the right to request access to the specific categories and pieces of personal data collected, the right to request rectification of inaccurate information, and the right to request deletion of personal records. Baseline does not sell personal information or share user data with third parties for cross-context behavioral advertising. To exercise your California privacy rights, contact us at the email provided below. We will not discriminate against any user for exercising these statutory rights.

§7

Cookies and tracking

Baseline utilizes essential structural storage and infrastructure technologies to secure user sessions and deliver application features. The Service implements secure, httpOnly authentication cookies to securely validate user identities and prevent malicious cross-site script exposure. In addition, the application deploys an active background service worker script to handle resource caching and deliver Progressive Web App (PWA) operational capabilities, allowing stable network loading and performance continuity. The platform does not deploy third-party tracking cookies or pixel mechanisms for behavioral profiling or advertising tracking.

§8

International users

BaselineApp is offered in the United States and its territories only. Our mobile applications are distributed on the United States storefronts, and subscriptions are sold only to customers with a United States billing address. We do not target or market the Service to users in other countries.

The platform infrastructure and database elements are hosted and operated primarily within the United States. While free registration and access are not geo-blocked, any personal data, core athletic performance metrics, or recorded training videos uploaded by users outside the United States will be transferred to, compiled in, and processed within the United States. By creating an account and utilizing the Service, you acknowledge that the data security and regulatory frameworks of the United States govern these processes and may differ from the data privacy thresholds established in your home country.

§9

Data security and deletion

We use industry-standard security measures, including encryption at rest and in transit, to protect your personal information from unauthorized access or modification.

§10

Enumeration of user rights

Users maintain distinct rights regarding their personal data held by the Company:

• Right to Access: You have the right to request confirmation of whether we process your data and to receive a copy of your personal data.
• Right to Rectification: You have the right to request that we correct inaccurate or incomplete personal data.
• Right to Erasure (Deletion): You have the right to request the complete deletion of your account and associated personal data. Upon account deletion, your records will be removed from our active systems within 30 days.
• Right to Data Portability: You have the right to request a transfer of your account data to another service provider in a structured, machine-readable format.
• Right to Restrict or Object to Processing: You have the right to withdraw consent to specific data processing activities. To stop AI video processing, you may stop uploading new videos or delete existing video uploads through your account. To stop all data processing, you may delete your account. Account deletion is the only way to fully withdraw consent.

Where the account holder is under 13, these rights are exercised by the parent or guardian who gave consent.

§11

Material privacy notice changes

We may update this Privacy Notice from time to time to reflect operational or regulatory adjustments. We will notify you of material updates both by sending an email to your registered address and by displaying a prominent notice within the application at least 30 days prior to implementation. Non-material updates (such as clarifications or formatting changes) may be made without notification. Continued use of the Service after the effective date constitutes your acceptance of the revised policy.

§12

Contact information

Questions about this Privacy Notice, or requests to exercise any of your enumerated user data rights, should be directed to Cyrence LLC via email at privacy@digitaldugout.co.